|
Effective January 1,
2007
AVA management is asking
that you help us provide incentives for excellent service by writing or
e-mailing your customer service comments concerning any staff member to the
Financial Director and Staff Supervisor, Candace Purcell. Her e-mail address is
candy@ava.org, or you may write to her
attention at our normal mailing address. While we want good comments, part of
providing customer service is also addressing the problems, so if your comments
are concerning problems you have had please feel free to contact Candace
concerning those also.
Notice: Payments in US funds must be made from an account that uses a
US Bank Federal Reserve 9 Digit Routing Number. 8 Digit Bank Routing Numbers cannot be processed
through the US Banking Federal Reserve System. Please provide payment by US Postal Service Money
Order, Credit Card or a Bank Account, including Cashier Checks with a 9 Digit Routing Number. Use
mail (address below) if you are sending a check or money order, and fax or phone (numbers below) if
you are paying with a credit card. Please make all payments out to AVA.
| Shipping Charges: |
| Up to $5.00 |
$1.00 |
| $5.01 - $20.00 |
$4.00 |
| $20.01 - $40.00 |
$5.00 |
| $40.01 - $60.00 |
$6.00 |
| $60.01 - $80.00 |
$7.00 |
| $80.01 - $100.00 |
$8.00 |
| $100.01 - $200.00 |
$12.00 |
| $200.01 - $300.00 |
$16.00 |
| $300.01 - $400.00 |
$20.00 |
| $400+ |
$24.00 |
| Foreign addresses add $5.00 to the shipping
rates above. |
| Next Day Air (add to regular shipping rates) $25.00 |
| Second Day Air (add to regular shipping rates) $15.00 |
Effective November 1, 2001
Texas residents must add 8.25% sales tax.
Remember to add shipping & handling to all
orders.
Clubs receive a 20% discount on every specialty item
purchased. This includes IVV books. Texas clubs pay sales tax on all items
unless they have a tax number on file. This is a discount on the item cost
only, NOT on the tax or shipping. All
items incur a shipping charge.
Volkssports
Associate members will receive a 10% discount on every item
purchased. Volkssports Associate Lifetime members will receive a 15%
discount on every item. All members must include membership numbers to
ensure a discount is given. Membership numbers begin with VAI, VAF, or VAL
designations; it is not an individual's record of achievement passbook number. Merchandise Order Form:
906 for .rtf or the
.pdf fill-in and print version
You may also phone or fax your order to the numbers listed below
using your credit card Monday - Friday 8:00 a.m. - 5:00 p.m. Texas (Central Standard Time) |